Terms Of Service

Welcome to Puutu. These Terms Of Service (“Terms”) govern your access to and use of our website located at https://puutu.com/ (the “Website”) and all related services provided by Puutu. By accessing, browsing, or placing an order through our Website, you agree to be legally bound by these Terms.

If you do not agree with any part of these Terms, you should not use our Website or purchase our products. These Terms apply to all visitors, customers, and users of the Website.


1. Contact Information

Store: Puutu (operated by CHRISTOPHER ASHLEY BROWN)
Address: Apt 200 4850 Maine Ave Se, Rochester, Mn 55904, United States
Website: https://puutu.com/
Email: contact@puutu.com
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

All customer service inquiries should be directed to the email address listed above.


2. Eligibility & Acceptance of Terms

By using this Website, you represent that:

  • You are at least 18 years old or have the consent of a parent or legal guardian.
  • You are legally capable of entering into binding contracts.
  • You will use this Website in compliance with all applicable laws and regulations.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if these Terms are violated.


3. Products & Product Information

Puutu offers women’s apparel including blazers, trousers, and jackets. We make every effort to display product descriptions, specifications, and images as accurately as possible.

However:

  • Colors may vary slightly due to monitor settings and lighting conditions.
  • Product measurements may vary slightly due to manufacturing tolerances.
  • Availability is not guaranteed and may change without notice.
We reserve the right to modify, discontinue, or limit the quantity of any product at any time.

4. Pricing & Payments

All prices listed on the Website are displayed in U.S. Dollars (USD) unless otherwise stated. Prices are subject to change without prior notice.

At checkout, the total purchase price will include:

  • The product price
  • Applicable shipping fees
  • Any required taxes (if applicable)

By submitting your payment information, you authorize Puutu to charge the full order amount to your selected payment method.

We reserve the right to cancel any order if payment is declined, suspected of fraud, or otherwise unauthorized.


5. Order Acceptance & Cancellation

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

Puutu reserves the right to:

  • Cancel orders due to pricing errors
  • Cancel orders suspected of fraudulent activity
  • Limit quantities per customer or household
  • Refuse service at our discretion

If your order is canceled after payment has been processed, a full refund will be issued to the original payment method.


6. Shipping & Delivery

Shipping timelines, costs, and delivery details are governed by our Shipping & Delivery Policy. Estimated delivery times are provided for convenience and are not guaranteed.

Risk of loss and title for products transfer to the customer upon delivery of the order to the shipping carrier.

Puutu is not responsible for delays caused by carriers, incorrect addresses provided by customers, or circumstances beyond our control.


7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers may request returns within 30 days of delivery, subject to eligibility requirements. Approved refunds are processed within 8 business days after inspection, with no restocking fees applied.


8. Intellectual Property

All content on this Website, including but not limited to:

  • Text
  • Images
  • Graphics
  • Logos
  • Product descriptions
  • Website design and layout

is the property of Puutu and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content from this Website without prior written consent.


9. Prohibited Uses

You agree not to use the Website:

  • For unlawful purposes
  • To transmit harmful code or malware
  • To infringe on intellectual property rights
  • To interfere with Website functionality
  • To submit false or misleading information

Violation of these restrictions may result in termination of access and possible legal action.


10. Limitation of Liability

To the fullest extent permitted by law, Puutu shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use the Website
  • Purchase or use of products
  • Delivery delays
  • Unauthorized access to user information

Our total liability for any claim related to a purchase shall not exceed the amount paid for the product in question.


11. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

We do not guarantee uninterrupted or error-free access to the Website.


12. Indemnification

You agree to indemnify and hold harmless Puutu from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of the Website.


13. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved through appropriate legal channels.


14. Privacy

Your use of this Website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.


15. Policy Updates

Puutu reserves the right to update or modify this Terms Of Service at any time without prior notice. Changes will be effective immediately upon posting on this page. Customers are encouraged to review this policy periodically for updates.

By placing an order with Puutu, you acknowledge and agree to the terms outlined in this Terms Of Service.