Payment Methods

At Puutu, we are committed to providing secure, convenient, and transparent payment options for our customers. This page outlines the accepted payment methods available on https://puutu.com/ and explains how transactions are processed.

All payments must be completed in full before an order is processed and shipped.

1. Contact Information

Store: Puutu (operated by CHRISTOPHER ASHLEY BROWN)
Address: Apt 200 4850 Maine Ave Se, Rochester, Mn 55904, United States
Website: https://puutu.com/
Email: contact@puutu.com
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

All customer service inquiries should be directed to the email address listed above.

2. Accepted Payment Methods

Puutu currently accepts the following payment methods:

  • PayPal
  • Venmo

We do not accept cash, checks, money orders, or direct bank transfers.

3. PayPal

PayPal allows you to complete purchases securely using your PayPal balance, linked bank account, debit card, or credit card.

How PayPal Works

  1. Select PayPal at checkout.
  2. You will be redirected to the PayPal website.
  3. Log in to your PayPal account.
  4. Confirm your payment details.
  5. Return to puutu.com to complete your order.

All PayPal transactions are encrypted and processed through PayPal’s secure payment system. Puutu does not store your full financial information.

4. Venmo

Venmo is a digital payment service that allows customers to pay quickly and securely using their Venmo balance or linked payment methods.

How Venmo Works

  1. Select Venmo at checkout (if available on your device).
  2. You may be prompted to log in to your Venmo account.
  3. Confirm the transaction through the Venmo app or web interface.
  4. Return to puutu.com to finalize your order.

Venmo payments are processed securely. Puutu does not store sensitive payment credentials.

5. Payment Authorization

By submitting your payment information, you authorize Puutu to charge the total order amount, including:

  • Product price
  • Flat-rate shipping fee ($6.99)
  • Applicable taxes (if required)

If your payment is declined or flagged for security reasons, your order may be delayed or canceled.

6. Payment Security

Puutu prioritizes the security of your financial information. All transactions are processed through secure third-party payment gateways that use encryption technology to protect your data.

We do not store complete credit card numbers or banking credentials on our servers.

7. Currency

All transactions on puutu.com are processed in U.S. Dollars (USD). If you are purchasing from outside the United States, your financial institution may apply currency conversion fees.

8. Order Confirmation

After successful payment, you will receive:

  • An order confirmation email
  • A summary of purchased items
  • Shipping and billing details

If you do not receive a confirmation email, please check your spam or junk folder or contact our support team.

9. Payment Issues

If you experience issues during checkout, we recommend:

  • Verifying your PayPal or Venmo account status
  • Ensuring sufficient funds are available
  • Contacting your payment provider directly

For additional assistance, please contact:

Puutu Customer Support
Email: contact@puutu.com
Support Hours: Monday – Saturday
8:00 AM – 7:00 PM (EST)

10. Policy Updates

Puutu reserves the right to update or modify this Payment Methods at any time without prior notice. Changes will be effective immediately upon posting on this page. Customers are encouraged to review this policy periodically for updates.

By placing an order with Puutu, you acknowledge and agree to the terms outlined in this Payment Methods.